Chuck, they are pulling your chain. They just didn't feel like pulling your car up on the rack. A stock SVT will go on the rack just fine. My car lowered with eibachs all the way around was a little more of a challenge for the guys around here. The first place said it wouldn't go, but then I ran into a friend who runs the alignment stuff for tires plus and all they have to do it put a couple blocks under the ramps so the front bumper doesn't scrape. My advice go to another dealer.
Rick
