Here are some suggestions:
- Check the serial baud rate that you are transmitting at in both Windows and Vehicle Explorer. You want to make sure that Vehicle Explorer is not trying to connect at a higher rate than Windows is capable of.
- Check the other settings on the Options->Gateway menu of Vehicle Explorer. Make sure that you have the Tricom Interface checked.
- Make sure that you are turning the key to the ON position before you try to connect with the software.
Hope this helps.
96 Contour SE
Duratec V6 24-valve 2.5L ATX
108,000 mi.
Replaced: crankshaft w/ DMD, EGR valve (clogged), EVR, DPFE, PCV valve, evap emissions hose & tube (cracked), window regulator (broken), LH & RH PCV tubes, UIM gasket (leak), ignition coil
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