Latest developement:

Anyway it seems that the dealership is doing it's best to try and piss me off,make me go in there and yell at them so they can call the police and discredit me... They took two days to get me a written estimate... I told them at 0900 yesterday that I wanted a written estimate and diagnosis/description of problem faxed to my fiance by 1500 she called there at 1530 and the guy SA said he was going to send it before he left at 1600. Well this morning NOTHING!!! My fiance called and talked to the service manager he said he would have it to her in 10 minutes that was at 1110 today(She commented on how nice he was :0) and we didn't get it in ten minutes)well at 1615 I called and talked to someone else who said he was the service manager and he said he sent it all ready. So I asked him to read me the time sent off of the transaction report or the coversheet or the fax log... He then said "hold on one second the service manager just got off the phone" he put me on hold and then another service manager got on the phone... When we finally got the estimate and written description/ Problem statement @ 1700 it was a pathetic, hand written on one page not a comprehensive list of parts and services that you would expect from a dealership, and they never diagnosed the problem (Oil starvation, misuse, faulty workmanship etc) they just put down what was broke... Funny stuff
They were going to charge me 5 hours labor to find the original problem (That's laughable) until we put up a fuss... I used Blue oval news to get in touch with Ford's Regional Executive and he called there to find out what was going on with my car before I called yesterday for the written estimate and description of problem statement from the dealership which is why I suspect they are stalling. My guess is they think I'm going to take them to court so it would be better if I go down there and make a big fuss... I'm going to call to the dealership and tell their service manager that I can't believe it took two days to get a piece of paper that took a minute for him to write up...
I'd like to post a scan of this estimate
if anyone can help it would be appreciated
Dynamo