The dash warpage problem is diagnosed on a per-car, per-dealership basis. The kit means that the dealership didn't think the problem was enough to replace the enitre dashboard. You won't be able to get anything more out of them unless you call the CAC at 1800-392-FORD and report this as a problem in which you are not satisfied.

Some dealerships will take digital pictures of your dashboard and send them inter-company to a 'specialist' who looks at the pictures and applies a pass or fail grade to the condition.

Call the 800 number, and see what they recommend. You might have better luck taking it to another Ford (or lincoln-mercury) dealer in your area if your current dealership is not willing to cooperate.

Hope this helps.

Matt


PS- a dashboard replacement is a 9 hour job, and dealerships are probably sick of doing them. Also, I have heard that the entire dashboard replacement parts are backordered because of the amount of vehicles affected, both which may have contributed to you receiving the 'kit' instead of a new dash.


2000 Silver SVT - 933/2150
repurchased by FoMoCo 2/2002

2002 Lexus IS300 5-Speed
Blue/Black, Graphite, LSD, spoiler