Maybe I'm overly sensitive but lack of personal accountability like this drives me up a wall.
I screwed up so I'm going to complain until someone else fixes it for me.
Take that garbage to clarkhoward.com or planetfeedback.com. The competitive whiners on those sites will probably pander to your woe-as-me, life's-unfair, look-at-what-this-big- corporation-did-to-me-the-lowly-and-pious consumer-who-has-been-wronged-so-egregiously-I-deserve-a gajillion-dollars-for-my-pain-and-suffering attitude :p
I'm not buying that cart your peddling...
