This piss-ant, Derek Blake, service manager of Skagit Ford in Burlington, WA kept my car for two days and didn't do ANY work on it while I was paying out of my pocket for a rental. He refused the warranty service on the shift cable linkage connector I mentioned in a previous post, accuseing me of trying to commit "warranty fraud" against Ford.
He did not perform the ANY of the other service items I had requested INCLUDING the mandatory dash recall, because he decided to refuse service to me since I had a telephone disagreement with him and another writer over the shifter issue. Yet he wrote it up as no problem found on the ticket. Then when I called him a "cheat and a liar" to his face, he literally tried to physically attack me. His co-workers had to restrain him on 4 or 5 occasions to prevent him from physically assaulting me. He also cursed at me repeatedly and threatened meet me sometime when he was off work.
I promptly left and called the police. I was escorted back to the dealership to get my car by a detective who also went in to talk with this service manager in the context of criminal charges. I will be pushing the Burlington City Attorney to charge this lunatic and will be more than happy to appear in court. Further I will be filing complaints with the WA State Attorney General's office, Better Business Bureau, calling Dearborn directly, and I will be bringing in my personal attorney. I hope to sue the hell out of these *******s. I also hope this no-good lowlife Blake finds himself with a criminal record and on the unemployed list.
