I believe recalls are released typically for safety related items. Such as the wheels will fall off.
I do believe that for mechanical problems, only TSB's are issued. So if there are problems with head gaskets, you won't see a recall, maybe a campaign to extend the warranty such as the fuel flapper valve on some 98+ Contours, but they won't recall the car.
I don't have a problem with cars that break, because stuff breaks. But how does the carmaker and the dealer network stand behind that purchase.
But remember, you and I don't buy cars from Ford, we buy from their dealers. So when you call the Ford Customer Service line you are not really considered Ford's customer, the dealership is.
I suspect that is why you hear so many times, you need to work this out with your dealership.
TB
Thankful I have a good independent mechanic for stuff I can't do.
