Coors while you are at it, ask them about the "dual mode" damper and why Cougar and Mondeo got them but Contour did not. Ask them if crank whip is a good thing. Ask them if the spun bearings might not be related to "whipping cranks" and if perhaps they could fix that problem before a bunch more persons need new motors. And a bigger, baffeled oil pan would be nice while they are at it.
