Originally posted by Big Jim:
At 41,000 miles you should not be bashful about asking for factory assistance. Make sure that you talk with the service manager, if needed, not just the service advisor. With a little bit of luck, Ford may pick up most (but not all) of the repair.
Thanks for the advice Big Jim. I will address that tomorrow. I have to agree this is a little less than satisfactory on a 3.5 year old car.
