Originally posted by CobraR:
I'd like to add a little positve spin on this. I heard that Rodman Ford has a very good service department. There are teams that compete for customer satisfaction. That's the way all customer service businesses should work. The theory is good, but I don't know how their execution is. Good luck!!! 
Now that is an interesting idea. It is good to hear that there are still some creative people in the customer service world.
