static pm'ed me back, he's getting the money back from the manufacturer since THEY didn't hold their end of the bargain, and refunding us (or whoever PM's him to remind him). . .he's been busy with that, hence the lack of response, but he was apologetic, even though it was out of his control. . .I think he's as pissed as all of us, especially those of us staring at their cool autometer gauges sitting on the floor waiting to be isntalled.