Tim935, Ford hotline is where you can call a Ford engineer and discuss a specific problem you may be having with a vehicle. I usually will call for electrical concerns. Some of the EVTM's(eletrical schematics)that have been issued in the last few years have been wrong. Alot of wrong information in general in the recent service manuals too. Hard to believe Ford could do such a thing! Hotline can sometimes help with these issues. Sorry, available to Ford employees only. Rick