Are they for real! I had the same problem and there is a extended waranty! Its not a recall! Its something like 99m03 or 07, but it does exist! The resistor/speed selector switch is under extended waranty if you fall in the 5 year, 70K miles (~120000 kms!)! Don't let them give you grief! Mine is a 98, but your symptoms are the same! Drop the glove box and reach in and it should be connected to the blower and located near there! If the resistor is done, it should be black and burnt! The connector might be burnt also!