Hey, folks! I work for Shawnee Mission Ford in Shawnee, KS and have a Silver '99 SVT Contour, 1FAFP68G3XK127002. I HAD the same prob getting 1st or reverse. After much consultation with Ford Engineers, they determined that a select group of '99s have a quality control issue with the clutch disc. It does not allow the clutch to fully disengage. Clutch replacement under the 3/36 warranty has cured mine for the last 3 months and should yours, too!