Didn't want to stick my nose in here but I need to add something positive for Terry. When I had my install work done by him he was a very pleasant man to deal with from the very beginning. He called me almost every night that he had my car and gave me an update on what he did that day. The price he quoted me from the beginning never changed and was very, very close at the end of the work.
I have heard the story about this other customers problems and feel sorry for all the trouble he has gone through. But from a personal aspect I have great respect for Terry and the work he does on a daily basis. Just my 2c...
