Originally posted by Terry Haines:
Customer chose to come to Mi ,I didn't force him...and no I wont get out of bed to greet you...if you dont get 24hr service from a Ford dealer why should you expect it from me...I'll call you up at home late at night when my software crashes eh..I dont think so!!!!!!
How come you can only answer that?
I posted alot more info/questions for you to respond to.
Like VR4 guy said no one was expecting you to pull a tranny at 12 midnight but you just did work on this guys car for the 3rd straight time and for the same problem
BROKEN HOSES and leaks elsewhere, So a simple come out and say customer i'm sorry your stuck i'll get on it tomorrow, But instead was it I have other customers that are in front of you and you'll have to wait? correct?
Waiting.
