Originally posted by Terry Haines:
I gave expected times for the repairs/upgrades ...
Last I heard, the "expected" or "quoted" time was much less than the actual time required for the initial upgrade. Along with a lot of "I'll open it [insert day]" promises that were broken on the most recent repair. I've heard some third hand remarks about why that is so. Nothing I can confirm (so I won't repeat it), but certainly not the most professional attitude if it is true.
The customer has you manipulated to do do his dirty work by attacking me,so much for being objective.....
As a matter of fact, the customer has
specifically requested that nobody post anything on this matter, which is the only reason it took this long for the uproar to occur. For this reason, I won't post in this thread again (tempting as I am sure it will be). But let it be known Terry that this is not Mr. X's doing, nor what he really wanted to happen. I believe he wanted this to come out on his own terms.
But while I'm here, let me throw this in: At our last local meet we had some new guys asking about mods. And besides explaining what I know about Mr. X and his situation, we had another CEGer that you pretty much told to "f*** off" when he wanted to throw 4 figures your way for some work because either your pride was hurt or you are just entirely too stubborn when it became known that HMS was not getting another large portion of his project.
Must be nice to be in such a good situation where you can turn work down and send a potential customer away to recommend against ever going to your company to anyone who ever asks him. Especially with this other fiasco going on at the same time. Hope that business model works for you.
