He should Call Ford and complain that the engine is flooded.
Edit: The service write will probably go off the "Deep End"...hahaha
"My Name is Richard. I am a Contouraholic." 1999 SE Sport Duratec ATX Spruce Green; Drop--In K&N Filter; VentShades; Fog Lamp Fix Mod & PIAA510s with Bumper Braces & Stock Type aiming screw mod; PIAA 9006 Super White Headlamps AIWA CDC-MP3 HU; WeatherTech Mats Viper 600ESP w/Remote entry