Some might guess, but a female service manager said this:
"I really like your car, but I couldn't do without my Jeep."
I had my front brake pads replaced and the rotors machined about a month ago. Well afterwards there was a screech that sounded like the pad was rubbing without the brakes applied. I took it back there and had them listen for it and three guys couldn't hear it. I can hear this over the exhaust, so it wasn't like I was hallucinating. I just discovered that its my rear left pad that is rubbing. But I found it odd that none of those guys could hear it.
We should have an entire forum dedicated to Ford service stories.