Hey, glad you got it taken care of! I'm glad Simmons Ford worked for ya...I WAS taking my 'tour there for warranty work, but the last time I was REALLY disappointed in them. I was complaining of some vibration when the car was under load (like while sitting at a light, remember this is an ATX). I was assuming the car had a weak motor mount & then engine was flexing enough to come in contact with something it shouldn't. The car ran fine, but for whatever reason they did a full engine diagnosis & charged me $80 some bucks (which my warranty didn't cover since there wasn't anything wrong). Afterwards I specifically mentioned the motor mounts. They kept it another day, only to say the motor mounts were fine but the alternator was missing some bracket and that that could cause my noise??? I asked how, and they couldn't give me an explanation. I then asked if they could do any real, honest to goodness mechanical diagnosis WITHOUT a computer...they weren't impressed (neither was I.) I yanked the 'tour out of there and, since the batt light WAS coming on from time to time had autozone test it (for free...found the alt. was weak.) Then I took the car to Max Trans, where at least I knew I was dealing with people who could still actually use experience along with computer tech to diagnose a problem. They installed a new alternator under warranty...I then asked them about this missing bracket and they found no evidence of anything missing at all. Everything bolted up right where it should have, with no empty spots to speak of.
Sorry for the rant...I've never liked dealing with dealer service departments. I thought I'd give Simmons a try, and actually my first visit was alright, but that last visit just put a real bad taste in my mouth
I'm still waiting to get the 'tour into the body shop. I have an appointment with Dunshee on the 27th...There seems to be some new clunking under the car since it got punted, so I'll see if I can get the insurance to do some work underneath for me
