Contour Enthusiasts Group Archives Forums Branches E. Great Lakes Help! My Dash needs replacing

Guys,
Sorry this is a long one :-(
I've been going to Don @#$#@ Seeyle for the numerous warranty repairs on my '00 SVT. it has been hell!
My car has bled! We (the car and I) have gone through a MCU (@6100miles), a windshield, a trunk clasp, two sets of seat tracks, two radios (one fell apart while they removed it), a set of key fobs, (my key fobs still work maybe once every 3 or 4 tries), my right rear wheel is pitted (under the clearcoat) and is now slowly bending at the rim, and a dash warpage "repair kit". i've had a front end shake at around 75-80 mph since i got the thing which ford won't warranty 'cause they couldn't find it the first 4 times and then blamed on the rim. the front doors rattle like heck when i listen to any music with a drum or bass. for that matter, even a news guy who's gone through puberty (is it normal for your front doors to rattle listening to the news? my '80 escort didn't even do that and it only lasted 32,000 miles!). the parking brake cables were routed wrong when i got it and i had the famous rearend squeak from it (they did fix it after the - no kidding - sixth time i took it in. i had to force the service manager to take a ride in it to find (yes, i gave them the SSB - even printed it out for them).

I love my car - it just seems to have some suicidal tendencies.

I think Seeyle is half of my problem (dr. kevorkian to my manically despressed SVT), 'cause they take two or three tries to even agree with me that any of the above things have been a problem:
they won't warranty the rim 'cause they say it's bent (DUH! can you spell "defective"). they say it is the cause of the front end shake but i won't discuss that one here it is too long of a story. suffice to say they troubleshooting skills are........inventive, no, no, no. what's the word.....ah, idiotically silly. that's it. no other phrase fits.
they replaced the windshield and it whistled until i took it back in again.
they tried the "repair kit" on my dash and managed to make it warp even more and broke it at the windshield.

bottom line: they ordered me a new dash but i don't want them touching my car again (although rick in the detail shop in back does a pretty darn good job!). where is the best dealer in the Kalamazoo area to get quality work done? do i have to go all the way to Bill Brown in Livonia 'cause that the last good ford dealer i've found in this state (12 years ago).

FYI i brought the car new from Keller in GR - didn't like 'em when i bought and am not about to try them again.

So, any help? Thanks.

Haha... There is your first problem... Don Seely. Go over to Harold Ziegler and tell Kevin Boonstra that Steve Chang sent you... He is a great guy to deal with. I've never had problems with them, since they are a BMW dealership too (gotta have higher standard than the bums across the street). I've had warranty work done there, and tell them the trouble you've had over at Don Seely and they will treat you real nice!!

Tell Harold Zieglers that Don Seely placed the order for the Dash recall and you would like them to put it in, OR just have Harold Zieglers get the dash and do the recall.

I'VE NEVER had good luck with Don Seely. Good luck and any more questions I can answer?!?

you mentioned that before. i didn't know that they were bimmer tweakers, too! i'll be at the meeting tomorrow so we can talk, but if i get more opinions - either here or there - that would be great.

Hey I live in kalamazoo. Don Seeley told me that they were NOT going to do the recall onthe dash for my car because they can't get the peace in. I told them they had to becuase they are a ford dealer blah blah blah.... Finally they agreed to order and they told me that I was going to have to pay 35 dollars for shipping the dash pieces. I am fed up with them. I used to live in Grand Rapids and went to Duthler I had real good luck with them after they figured out what was wrong with my car. after 4 trannies my car works GREAT!!!! I am oging to try Harold now I think. I just recently got a new Exhaust put in...Is that a problem with recalls or anything...I was just curios my car sounds GREAT. Next on my list is either a new intake or suspension haven't decided which yet Talk to you guys later

With the amount of complaints we have here, we could go to Ford Motor Company and file a claim with FMC about not getting any adequet(sp?) service.

I am down with that. I will support it. The messed up my e-brake 3 times. It took them 4 tries to find out that it was my brake sticking when that is what I was telling them all along. They are incompitant(sp??)

i set up an appointment with harold for two weeks for now (seeyle has to repair the scratches in my paint and my window tint next week) - this is from them "trying to fix" my driver seat from creaking and shifting around. :-( fools. anyway hopefully harold will do me right.

Good Luck....Is there a recall out on the contour SVT seats yet that you know of. I have a extended warrenty but I don't wanna pay 50 bucks for the deductible my seat is really loose.

I've had problems with Seelye as well, and I tell you what-there are quite a few local shops that avoid dealing with Seelye whenever possible. If someone wants to file a report against them I'll certainly sign my name to it!

Mine does that too... Don't think there is a recall, since it doesn't "officially" hurt safety. Whatever...

I plan on getting racing seats anyways, so those weat will be gone and the sliding problem with them.