Hey, I need to know ASAP which dealers you guys prefer for warranty service work. And besides doing quality work, doing it fast is the real key.
My parents have a 2001 Windstar w/ about 34K miles and they drove from Georgia to New York last Thursday/Friday for the US Open. About the time they got to NYC the power steering went out on the van. They got it to a dealership to get it diagnosed and they have to get the whole steering rack and p/s pump replaced, and that dealership didn't have the parts and couldn't have done it during the weekend anyway. So they want to drive it back down this far tomorrow and stay with us while it gets fixed here, rather than trying to wrestle it all the way back to GA.
They'll be back in town by about 1 or 2pm tomorrow (Monday 6/17) so whatever you guys can tell me before then would be great! Thanks!