Before I got the Mystique, I had a BMW 325e. Great car, but I hated the dealer. Took it in to the local BMW/MB/Porsche/Audi dealership for a leaking O-ring in the clutch slave cylinder. Should be a simple job. Took a week and some $700 later, I had the car back. They decided it needed a new timing belt (replaced it without asking me), screwed up the battery cable, replaced the whole slave cylinder instead of just the O-ring, etc. I would have bought another BMW, but I couldn't afford the $500-750 every service cost me. By contrast, my local Ford dealer treats me much better, a much nicer waiting room, and at least in the first 100,000 miles of the Mystique's life, servicing costs have been much less than my BMW's. Don't get me wrong, I'll own another BMW someday, but not from the local dealer.
