I hate that place too, back in the day when I had my escort they did my oil change, and left my plug in there without even touching with awrench so I started loosing oil good thing my friend was behind me so he noticed the oil and I stoped the car. towed it back to them and they sayid the didn't do it. Well the fixed everything but still sayed it was not their fault, do not go there ever, they suck.