Originally posted by JSmith:
If it were me in your situation, I would have had to make some sort of asanine comment to Mr. Bonnell about the lack of technical knowledge of his technicians and that they are liars for destroying my mesh and then blatently lying about it right to me even though it was held in with zip straps after he tried to remove it and damaged the mesh, then tried to hide the damamge the hacker way by mangling it back to place and using zip straps and he even had the audacity to leave others on the front seat of my car.
Then I'd grab my keys and be out the door and not pay them a dime, and when askd to pay a bill, if there was one, I'd say, for the service I got from the lurps in your service dept. you should pay me money.
luckily he didn't have to pay (except for the deductible on the warranty work).
to clarify, the tech had put zip straps on the bumper, but then after when he was banging on the rear and arguing with elky, he ripped the zip straps off and put the ripped ones on the seat.
(that tech couldn't speak english to save his life either, which was totally irritating).
I'd like to further testify that they're all a bunch of asses at that place.
the mere site of kurt bonnell makes you want to kick this guy in the face.
no one is friendly or helpful at all. their business office is totally disorganized, and when you ask for someone you get dicked around for extended periods of time (you wait forever to get anything accomplished there, no matter how simple the task may be) before anyone comes to help you, and then when they come to help you, they refer you to some other dumbass who doesn't have a clue.
I still say you should get the struts checked out for the cause of the squeak.