Well, my car went in last week for the sunroof, AC, and suspension noise.
at first, the dude (steve) told me the ac wasnt covered under warranty, nor was teh sunroofmotor.
he also told me that the shifter linkages in the tour is not adjustable (even thought i got a thourough description on how to do it from terry)
i got a call later that day to tell me the car was done.
#1 sunroof motor was rreplaced under warranty
#2 ac was fixed under warranty (broken condeser line from when they did the motor swap)
#3 replaced both rear swaybay endlinks and bushings (they were both broken)
so i picked up the car, and sure enough i heard the noise as soon as i left the lot.
i called back on monday to b1tch, and was told to bring it in last friday.
so i did.
so i took Lenny, the head service tech guy, for a ride (he actually drove) to hear my noise.
he could not hear it, any of teh multiple times it did it. finally hea heard it and said 'ok, now i know what were dealing with'
got a call early in the afternoon that it was done. went down to get it.
they said that there were rocks inbetween the exhaust heat sheild and the body, and that my rear bumper was making noises.
again, it made the noise before i left the lot, turned around and went into see steve. he said to leave it for a few days, i said no, getteh tech up here and i will take him for a ride.
well, onthe way out to the car i notice my rear mesh is mangled and there are zip straps behind it.
the tech claimed that the mesh was making all the noise. HAA!
he never heard the noise and kept saying he wanted to take out the mesh. FOOLS!!
so he took off the straps and started hitting my bumper making my (now loose) mesh rattle. not the right noise!
he took it back in and said he would look at it. instead he printed out the inner fender tsb and said he will order the parts.
so i went in to talk to Curt Bonnell.
when he finally came out, he tried to tell me that the mesh had been boken for a while (not)
and that the tech told him he never touched it (even though he left the zipstraps on my front seat.) e also called my mesh 'cheap and cheesy, and installed horribly"
took him for a ride and when he finally heard the noise, he said 'That little noise has you all worried, heh, we cant do anything about that. i cant beleive you brought it in for that noise'
i dont care ho wlittle he thinks the noise is, the car should not be making it!!
hmph...sorry for the supah long rant...it could have been longer trust me.