I am having a horrible experiene with Muzi Ford right now. Hopefully it's nearing it's end, as I will be asking for my money back. Since I'm currently unemployed I have a lot of time to write angry letters.
Anyway, we finally had a recall service performed. Coincidentally, the A/C went out in the Contour (a '96 2.0 5-speed). So we thought we'd have Muzi do 2 things at once: the recall and get the A/C working again. My thought was, what couild be seriously wrong on a car with 57K miles? So we turned it in, and they had to keep it overnight. The A/C worked fine the next day. A week later it was dead. Take it back to the dealer after waiting a week for an opening. It died 2 days later, again. I called the service manager and set up an appointment. They took the car in and let their "expert" take a look at it, which he couldn't do so they had to keep it overnight again. Then they call in the morning and say that it will cost $720 to fix because they found "small leaks on the manifold and compressor". I figured it was time for a second opinion.
I took it to an independent garage I had used before, and that co-workers had used before. He put his UV scope (or whatever it was) all over the engine compartment and said he couldn't find any leaks. He also said the leaks from the compressor and manifold wouldn't have leaked out in 2 days. So he looks on the interior and finds dye in the ducts, and thinks it's the evaporator, which will cost quite a bit to fix. But I trust him more because he's been doing this 25 years and he dosen't beat around the bush when he talks to me.
And don't get me started about the wheel bearings . . .
