thank you jsmith, that's all i'm saying. i've been in retail jobs for the better part of the past seven years and the customer is always put first. i just feel that if i can treat someone with respect and dignity that i should be treated the same way. i have written a letter that will sent to ford motor company and the bbb. i just want everyone to know about this horrible incident. they did a pretty crappy job fixing it too. what a** holes!
