I bought a 93 Probe GT from Framingham Ford and had all kinds problems too. One time I came into the shop to check on it and the service technicians had turned on all of my strobe lights (I was a fireman at the time) and was driving through the service bays having a grand old time.
Millbury Ford has had to repaint my roof 6 times just to get it right! They also jacked the rear of my car up on the rear suspesion sucessfully changing the toe in by like 30 degrees (new right hand rear suspension installed at no cost and in one day)
You should see what a nine page fax sent to Ford's Customer Service department and cc to the President and CEO of Millbury Ford, the head of the service department and the head of the sales department will get you.
