lauraq, I usually go to summit as they have evening hours untill 8.00 pm (I think) for oil changes and that's just so my warranty stays good!!! don't go to Shanahan or Mcalpine as there service depts suck. (I'm even baned from shanahan's service dept for almost giving there service manager a beating he deserved (he got fired @ me baned ) Twin Hills Ford in Richmond hill used to have a great service dept, but i havent been there for a while to know if it's still so. sean
