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Joined: Jul 2003
Posts: 3,816
Hard-core CEG\'er
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Hard-core CEG\'er
Joined: Jul 2003
Posts: 3,816 |
Originally posted by RTStabler51:
Hell, I had to teach a kid how to use a book at my local AAP.
Interesting... the AAP back in my hometown only had guys in their 30s-40s that were very knowledgeable. Same thing with O'Reillys and Carquest.
Autozone, however, hired random guys out of high school that don't know a damn thing about cars. For some reason, I never got called back after leaving a few applications. Guess my 540 class hours of Voc Auto and above average knowledge of cars made me too smart for em?
Originally posted by stocksvtcontour:
When I ask for a new alternator, and not a remanufactured one that is what I should get. The guy behind the counter was just not paying attention and it resulted in me replacing my alternator twice in three days. The remnaufactured one had a bad voltage regulator. They had to order the new one yesterday and it will be in today.
Something my brother taught me:
When you are getting a remanufactured part from a parts store (a last resort for him, and now me too), ALWAYS have them bench test it. He was suprised to find out that a solenoid he needed for a customer's car tested bad right off the self... along with all but one of the solenoids behind it!
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Happend to me at O'Reillys with their lifetime alternators. When mine died, got one from them w/o bench testing it. It died about a week later, and when I brought it in to be bench/load tested, we found out the test equipment was broken.
So the only thing they could do was swap it out for another one that died the next day.
And so on, and so on until the lady ordered 5 alternators from the warehouse JUST for my car. Her manager was pissed because they normally only carried 1 Contour alternator on hand. Started getting these ones with various problems (bearings, pulleys, bushings, regulators, total meltdown, etc).
After those were extinguished, she set it up for a store in another town to test one they had on hand and deliver it to my store.
They brought one that tested good, and the manager gave it to me while at the same time voiding the lifetime warranty since "there's obviously something wrong with my car"  even though all the alternators I returned tested bad for different reasons when their bench test equipment was repaired.
Good thing that one lasted me until I traded the car in!
Something I noticed on the alternators I was turning in for warranty replacements... most of them still had "Motorcraft" parts, where as the very last one I got looked like everything had been replaced.
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