Ok, well I just went through the process of filing a spoof claim again, this time with the help of someone in that dept. The lady told me that according to what she was seeing, it looked like someone indeed did access my account from somewhere else.
On a more obscure note, a lady from the fraud dept @ AMEX called me on friday and left a message regarding a charge i made to someone on the CEG. I called her back and left her a voicemail that that was the last charge i made that was authorized. I never got a reply. I've been trying to call since friday, to no avail so i called amex again today to ask how to get in touch with this person and the woman i got this time said she was probably calling to tell me that a credit of $700 had been issued to me! Sweet!
She then said they also issued to me a credit of $215, and I said hey i made that charge in may, it's already paid for. She said she could request to have it put back on, but after trying to make her see that wasn't necessary as it's already been paid...i said just forget it. She said there was only a balance of $35 on the card which sounds right either way.
Hooray beer!
