Originally posted by KnuKonceptz:
Agreed, they get a big head real quick when your on the phone with them. Atleast they have modified their complaint setup, before it was either you had tracking # for a missing package or a claim was refunded, regardless what an auction said.



I use to wonder if their policies favored the buyer or the seller, but really they just favor PAYPAL. Whatever "resolution" is easiest for Paypal is the default one.

Their support is a joke. Even escalating to manager levels you still get the same runaround. And it doesn't matter how much business you send their way, because they feel you have no choice and they're entitled to your business regardless.

Originally posted by KnuKonceptz:

Originally posted by ESC:

And I'm still bitter about the thousands in referral bonuses that Paypal weaseled out of paying me.



No sh!t, that worked early on till they started adding requirements for business accounts, registering checking accounts with them etc. Google will never takeover Paypal Status unless it becomes integrated with ebay, which will never happen



I went through so many stages with this one...frustration, anger, incredulity, then I finally gave up on it after a year. They actually sent me an email at the beginning saying I was ready to start collecting the referral %. But it never came, and looking into it, they'd always say "we need to check the referee's account, so they need to call in", at that point they'd say "we need to check the referer's acct...". Finally got to a 3-way call with both account owners and a Paypal manager..."your referral never verified".

I agree, even with Google's clout they won't knock Paypal out. No ebay integration, plus the restrictive integrations with your own website - they basically want to own the entire payment flow from customer account creation onward. But their rates are good (so was Paypal when it started) and they seem to be aggressive about buying up some market share (the 10 to 1 credit system from buying Adwords) and boosting their ad revenues.