I used to get my work done at Huntington Beach Ford. They, too, are iffy. Though my last work done before the warranty was up was Front brake rotor replacement. The guy was able to swing new rotors under warranty for "premature wear". Kinda appreciated that one.
On a bad note, they ding'ed my front bumper one time. I took it back to the manager, and not only did they fix it in time for my wedding, but they totally detailed the exterior and had the car looking sweet for the honeymoon.
All in all - 4 out of 5 service, but the quality of the work is 3 out of 5.
