Oh maaaaaaan. Tell me about it. I scratched up my dash like a Mofo and ended up applying Polysporin to aid in the healing of my scratched and bleading, and swollen fingers. At points I wanted to bomb the thing out but kept my composure. I ended taking a freaking clothes hanger and bending it out of shape and sticking it in those little holes. That worked alright, but I recommend putting nails in those holes and hitting them in slightly with a hammer. That did the stick for me. The trick is to wobble all 4 hole areas at a time side to side and at the same time find that perfect angle to pull the headunit out..while wobboling it..all at the same time. Yes its a [censored], but for me, i needed bass and some pre outs so it was alll good.