AOL was a huge, disturbing fad in middle school/high school for me and my friends. Once I outgrew the need for their extra features (AIM) and discovered the "new" DSL and their free aim messenger, we quickly dropped AOL altogether.

We almost recieved the same long 20 minute arguement, but we simply reiterated we no longer want the service, and after 3 times of repeating I think they finally understood