I live about 10 blocks from SB ford. I even bought my svt from them. I will never take it for service there again. I have brought it there 5 times and each time I have had issues with them, including them forgetting to work on my car and bottoming out the front bumper so hard it knocked the fog lights out and then trying to blame it on me.
I always take mine to serramonte. They are willing to work with you on issues although it does take a little patience with them. I was their 1st dash recall last summer so I know the parts are available and that they have done the work before. I usually see Henry or Rob to take care of my car.
