Normally, I like to watch tv while I eat. This morning was different. I cut the tv and cable box on and get this message: "Your EXPLORER settop is NOT AUTHORIZED for use". Many calls to Time Warner get me a busy signal. I keep trying throughout the day. I finally get through to a real person and I'm told I have to be at home so he can tell me how to fix it, didn't need a tech to come out, and call back when I got home. Like an idiot, I believed him. I've been trying to call for several hours now. I get nothing but a busy signal. Does anyone know if there is a setup mode or something I can get into and fix this?
