Originally posted by Tom Thumb:
I took my new car to Marshall Mize Ford next to the Mall in Chattanooga to have some service work did. I walked to the mall and when I returned I could see them doing burnouts in my car. They appologized for doing burnouts.

Most Dealerships want to make all the money they can when selling a car. Service after the sale is usually not very good.




They would be buying me a new set of tires and paying for the work that was performed!

The triple B would have been notified and a letter to Ford would have been fired off!

Back in HS when I worked in the service dept at Saturn; we had people throw fits about dirty foot prints left on their floor mats or a grease mark on the door handle. We would end up detailing the car for free, no questions asked!

Customer service this day and age is non-existant anymore.

Originally posted by Chickens:
Religion can't do much for ashholes (unless you are an alterboy)

98.5 Se w/SVT mods 98 E0 SVT~ sold