it doesnt suprise me he didnt know what a contour was, my mom still doesnt know what it is and she used to see it everday.
(my father has no idea either). the name alone doesnt even ring a bell with most people. they know escort, mustang, gt, focus, explorer etc... cuz those are the cars that are plastered all over the boob tube and everyone knows someone who has one or has had one.
as mentioned, most car salesmen have not been at the same dealership for very long and probably havent been selling cars very long either. i wouldnt expect him to know anything about the contour, the csvt, or especially the SHO. now the 05/06 mustang on the other hand
thats a different story. i wouldnt expect him to know hp numbers on the 500 cuz how many people really ask.... but on a
mustang?!?! that's like not knowing what differentiates the standard stang from the GT. these are BASIC things that every FOrd salesman should know cuz its what most stang customers will ask
just like it would be a wise idea to know what mpg the expedition gets, or all Fords at this point in time.
here at our local Ford behemoth dealership they have the trucks on a seperate lot with seperate salespeople. i would shudder to think what would happen if a guy came in looking for a new work truck and the salesman didnt know the towing/payload capacity or mpg
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