Originally posted by Rouar: Oh man .. so sorry. I hate when dealerships do this (I had my share of "waiting for things on order" and "guesswork" as well).
With all this occurring I really hope that the computer is indeed the problem.
Oh no the computer is not the problem. That is just their first step in troubleshooting it.
I got tired of nobody calling me, and everyone telling me to call back to get some news. I sent a fax to the service advisor and CC'd the Service manager. So finally someone called me back. They told me that replacing the PCM is the first step in troubleshooting. They have no idea what the problem is and how much it will cost to repair. It could be thousands, and Will seemed to think it would be expensive. He told me if that was a problem that his manager had told him to tell me that they would waive the diagnostic fee and I could come pick it up. I said and do what push it home? I said this is already a problem, I'm not paying you $800 just so you can tell me that it will be anothe $1000. I just don't have it and don't have any way of getting it, let alone doubt that it is worth that.
Supposedly the Service Manager is going to call me in the morning. I told Will (hereafter known as dumbA##) that I just don't understand why they don't want me as a customer. Do they not think they can fix it?
I am sooooo ripping pissed right now! I just tried to call back and asked for the Service Manager. They hung up on me. I called back and spoke to the service guy that was nice to me. He suggested I speak to his Assistant Manager, who isn't there until the morning.
I am just sick of this. I'm thinking about just going and getting it and pushing it the couple of miles to my inlaws. I can't afford to write them a blank check. I also don't want to spend $800 on a computer to then have to spend $500 or more to actually repair the car. There is no money so at that point the $800 will be thrown out the window because I will be pushing it home anyway.
I'm thinking about cutting my losses. I really don't want to, but I can't afford to do anything else.
MUST SELL - ECM computer new for a 98 V6 mtx + pats
Now trolling in a Red Nissan 4 x 4
