The easiest way to get through to a person is holding on the line and DO NOT PRESS ANY BUTTONS FROM THE START, after you dial the original number of course. The system will assume you are on a rotary phone & transfer you accordingly. Works for me every time.

1999 Sportage 4x4...don't go there, it was free ....______o_o .../_l l__\____\ ..|--l l__----[]\|/[] .....................oo =( )_)----( )_)--)_)