Originally posted by Deliciousnecessity:
Originally posted by Kokopellian:
Dang, that's crazy! I would have sent that letter to the news AND lawyered up for real! Personally, I'm completely done with Ford if I can help it.
But their drivetrains are cool. 
I've had horrible service at the Honda Dealer too. Between them not knowing that my car was a CIVIC, thinking it was a LEXUS  so I didn't get service and the time that I leased a BRAND NEW HONDA and had to take it back four times for multiple issues, get yelled at by the sales manager because THEY REMOVED SOMETHING I ADDED TO THE CAR WITHOUT ASKING, told I am too young to know anything about it, etc. etc. etc.
Dealers are just bad all the way around. I've never had a "good" experience.
My favorite was when I was wanting to talk to a mechanic about a problem, and the service guy said "You're just trying to get free advice." No, I wanted to explain the problem to somebody who MIGHT understand so I could get it fixed since the sales manager thought I had rack and pinion, when I didn't. (Chevrolet Dealership in Richardson)
I very rarely go to the dealership, unless I need warranty work done.
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