Well I had my car into the shop for a dash replacement. It wasn't for dash warp, but for bubbles forming in the dash surface (3rd dash for this car). I also had it in for the power steering pump and a squeeky right rear.
Anyway I dropped it off Monday morning at 7:30am with an appointment. I get a call Monday around 3:30pm stating they had been busy that day and my car was just about to go in. Tuesday I recieved a call around 3:30pm again and my service rep told me that they were still working on the car. Wednesday I go down there around 2pm to find out the status on my car. The dash had been replaced and they did a good job, but they hadn't had a chance to look at the p/s pump yet. I left a little displeased at this point. They knew my deadline was Wednesday evening.
I came back around 5pm that evening to try and pick the car up. They still had not looked at the p/s pump, but it was in the shop. About 30min later I noticed the techs started to check it out. A few minutes later they come back and tell the service rep that the pump is bad and they'll have to get another one. I decided to take the car that night and bring it back the following morning (today).
The first thing I noticed on the car was the fact the window was filthy with some substance running down it. I got out and touched it and it was oil!!! I looked the car over and found it was all over the roof on the side windows, rear window, and trunk lid. It looks like they took it for a drive and someones engine blew up right in front of them.
This morning when I dropped the car off I talked to my service advisor and told her that this was not there when I dropped the car off and I wanted to find out what happened to my car. So far no call. On top of it all my trip meter was reset, and my radio stations had been reprogramed on FM1 and FM2. Mind you the stations were programmed after they disconnected the battery (since the clock was totally wrong). When I go back tonight I'm going to check what the mileage was when I dropped it off. This will be the LAST time that THOMASON FORD sees my car, off to find a new service department.
Sorry for the rambling...I'm frustrated...4days for about 1.5 days of work and the exterior of the car is trashed.
