Originally posted by bigMoneyRacing:
The fix is relatively straighforward though involved. The fix kit is only ~$75 so if you're handy with tools and don't mind the hassle then you might give it a go. How-to

From looking at www.fordwarrantys.com the "dash pad" isn't even covered under the top of the line Premium Care warranty program, so it sounds like the dealer might not be incorrect. Read your warranty material to be sure.



I don't know of any extended warranty contract that covers soft trim.

Jim Johnson 98 SVT 03 Escape Limited