Originally posted by CART99:
"not a factory exhaust" is a very lame excuse. If that was an issue, then they should have refused to service the car in the first place. They accepted the job, they drove it into the bay and they drove it out when the damage occurred. Yes, I very much think this deserves a letter and/or phone call to corporate hq.

All that being said, I use Jiffy Lube (Leesburg) and will continue to do so, although I am disappointed by the way they treated you.



Letter to corporate- Done and awaiting response.

Letter to owner of that location- still working on it. No one will let me through to him even though everyone knows what happened. Even the employees who were not there.

I usually don't go to those places, but I needed to get the tranny fluid changed and was pressed for time. The actual tech under the car was nice and knew what he was doing. He didn't drive it out and was yelling for the driver to STOP the whole time.

E0 SVT Kids, yeah, I have kids. How many do you want?