Contour Enthusiasts Group Archives Forums Modifications 3.0L Duratec ADC lost my custom program

I thought I heard Keiser wasn't doing the tuning at ADC anymore. They were goign to make a few non-tuning related changes (disable lower O2's) and send it back to me, but now they lost the program and have to re-do it. Should I be worried?

Yes.

unbelievable.

Wow, just wow! Anymore, the turbo kit is the only thing I'd consider doing business with ADC for. Evidently, your program isn't the only thing they've lost. They somehow lost 3 of my emails, 2 of my voicemails, and 2 PM's of mine.

One word: Brenspeed!

Mark

great im supposed to be going there to have my car dynotuned in a week or so. should i look elsewhere?

Ryan what color is your chip? Is the edge of it blue or black? I burned it so long ago it may be under a different format and that is why they couldn't find it.

Chris, thats what happened to me. I actually tried to get an XCAL2 from them but I stipulated that they load my old code that you/keith burned for me into the the unit. Or at least the equivalent translated code since they moved to SCT. No Go. They'd lost it or didn't have the ability or desire to translate it into the xcal2.
So then I asked if they could just throw the standard base code in there for my basic 3L turbo specs, and Nope! They wanted whatever they charge for a tune ON TOP of the price of the XCAL2. So I think they wanted like close to $600 altogether.
I countered by saying that was a bit over the top for me considering I already paid for the initial dyno tune, and that I paid for at least two reburns. I mean, I already paid for the tune I was asking for, and as you know Chris, the last two were my own changes and corrections that I asked you to fix/input for me.

So that stuff told me that there was NO past customer loyalty even though I had been a three-peat customer not only buying dyno time, but parts and labor. On top of that, I'm not just the average customer.
I had been building high-profile mods, staying on the forefront of this platform for power and I was using my past experiences to direct business their way for almost 3 years. Not after this last experience though.
I appreciate all that you did for me Chris, you are great guy and did a great job tuning and continuing to help me fine tune and perfect it on my car. Because of our combined efforts I honestly think I had the best running Forced Induction vehicle. It was very powerfull and could still pass Arizona emissions!
I also appreciate all that Keith did at the time, don't get me wrong about that. Things have just changed since I left for Iraq and came back.

So, I called Brenspeed up finally on Y2K's advice and he set me up with a minimal base tune designed for the injectors I had already plugged into the XCAL2 and sold me the PRP software. I've had to change everything else besides injector values from there, but at least it gave me a starting point.
As far as doing what I asked at good price (for a non group buy purchase) he did everything I had hoped for and took the time on the phone with me when I wanted to discuss the stuff.

Brenspeed gets a
ADC is getting a

Chris was always very good to me...and Keith was too, however I have not dealt with them since Feb. They were awesome with the piston mix up too.