I know this doesn't help much, but my fiancee's contour has unusually hard "snap" shift on the 1-2 shift and sometimes the 2-3 shift...it doesnt happen every time, but when it does, it's usually when the accelerator is just pressed lightly to speed up. I.E. grandma driving. Also feels like it shifts at a "too high" RPM. a couple hundred more than it should, maybe. they just had the filter changed and tranny flushed 1 year ago, ~12k miles ago, I wouldn't think it would be low, but it's worth checking.
