You DEFINITELY need to speak with a lawyer. Sounds to me that you have a good case. That shop should pay for someone who knows what they are doing to fix it. Quite honestly I wouldn't bother even calling the shop now that you've lost confidence in their work. It will cost you some money, but certainly less than a new trans!
I have a recommendation for a trans rebuilder...he's in Tuwkila...
'98 SVT Contour, in at least 639 pieces
4 Speed MTX...synchro and shift fork replacement in progress
