Contour Enthusiasts Group Archives Forums General Common Interests Shipping problem's / who's at fault ?

Originally posted by ESC:

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Originally posted by liquidX:

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Fedex is pretty good but for the price of $7.70 you can send an item in a large flat rate box (USPS) with a 2-3 day transit vs the same price and a 7 day delivery through FedEx or UPS ground.

XL

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Those are the only scenarios where I use USPS. The lack of a real tracking number is bad when shipping to customers, but in certain cases it's either way cheaper, way faster, or both to to ship USPS. Small packages, long distance, APO, rural are all situations where USPS is probably the better choice.

There's no way to know about that package until it gets (if it gets?) delivered. I've had packages claimed lost/never delivered before and I'd have to tell the customer to wait 2 weeks because USPS Priority is NOT time guaranteed. They suggest 2-3 business days and are generally good about it, but you need to pay for Express for time-definite delivery. 2 weeks is what USPS will tell you to wait, in the mean time I just plug in the scanner (so much easier these days with USB and auto loading drivers) and send off a copy of the receipt with package number to my customer. Then follow up in 2 weeks and process the claim if it still hasn't arrived.

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You must work for the post office! I will have that done here shortly and get it over to Josh...if only he had a working email besides his powdercoatingworld.com. email. Unless it is working and it has emails blocked/Spam Filter on hydro Drive/ In Box Full.